Terms and Conditions

Payment

Payment in advance. PDC accepts bank transfer, Mastercard, Visa and Paypal.

Freight EXW. Ipswich (UK), Nivelles (Belgium) or Zele (Belgium)

Customer is responsible for freight. Please contact our Customer Service for freight charges.

Minimum Order

Minimum order varies between styles and services offered. Please contact our Customer Service for details.

Value Added Tax

Value added tax is added where applicable.

Same Day Shipments

Rush fee of £100 will be assessed for custom orders shipped on the same day they are placed.

Lead Times

Stock products leave our factory within 1-3 business days after receipt of payment, if they are available.
Orders for 30+ boxes of products may require longer turnaround.
Depending on the product type, products are made and delivered within 3-21 days.

Delivery Times

Please allow 1-3 business days for transit depending upon your location.

Shortage / Errors / Complaints

Notification of any shortage or incorrect shipments must be directed to PDC within 48 hours.

Returned Goods

All returns for credit require a written authorisation from PDC. Please contact our Customer Service to process a Return Marchandise Authorisation form (RMA).
Custom printed or serialized products are not returnable.
Merchandise must be returned in full boxes, original packaging and in good condition.
Authorised returns must be received by PDC within 10 working days from date of issue.
PDC will allow returns under the following conditions:

1. When ordered in error and if returned in less than 30 days of the date of the invoice, freight prepaid by the customer.
   A 30% restocking fee will be assessed.
2. When shipped in error by PDC, and returned within 30 days from the date of invoice, for full credit, including freight.

Our Trademarks Are…

PDC®

SELFIT®

This trademark applies to our Reusable Name Badges and plastic signboards.

VIP® & vipBAND®

These trademarks apply to our VIP® Wristbands.

Any use of our trademarks and logos is strictly prohibited without our explicit agreement.